Help and Support Channels
A 60 mins Ticket Reply Guarantee
Each ticket you send to the tech support crew will be replied to within approximately 60 minutes. The common requests shall be taken care of asap. Nonetheless, if the support question you have sent calls for some help from a competent technician, we are going to address the ticket to him and will notify you about the hold–off.
Top–quality Customer Assistance Service
We will offer you 24/7/365 customer help and support by using a super–fast ticketing solution built into your Control Panel. You may e mail us whenever you want about any of the programs that come pre–configured on your virtual server, such as the desired Linux OS, the server admin panel and our in–house created Web Hosting Control Panel.
An Informative Help Section
In the Web Hosting Control Panel that is included cost–free in your virtual server, you can discover a practical Help zone, that includes everything you should be aware of when taking care of your web sites and software. We have added a wide selection of how to content articles and video guides that show the standard web site supervision tasks in an easy–to–understand fashion.