A 99.9% Server Uptime
Our shared hosting system is based on a steady, top–drawer hardware architecture and a significantly tweaked Linux variation. This is why, no matter what your website is, or how many visitors you’ve got, or even if there’s a DDoS assault, our web hosting servers will remain up and your websites will stay visible online.
All our shared plans packages come with a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
If you’d like to offer a high–performance hosting service, you can scarcely depend on the default network configuration in a datacenter. We’ve built our own custom network so as to ensure a blazing–fast connection speed with the rest of the world.
And thanks to this, regardless of which datacenter facilities you opt for: our US located data center, our UK located data center, in our FI located data center, in our Eastern Europe located data center or our AU located data center, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee applies to all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, when it’s your money on the line, you cannot feel really safe. This is the reason why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. In case you don’t feel pleased with our hosting service or if you need to get a more powerful hosting solution, like a VPS plans or a dedicated web hosting plans – you’ll receive your money back in full, without any hidden fees or return charges.
24/7 Technical Support
In case you have a web hosting company, your tech support engineers are of fundamental importance. That’s why we’ve carefully gathered a highly competent group of technical support engineers, each with many years of training behind his back. Thanks to them, we offer 24x7 support with all our hosting packages.
And not only that, we offer a 1–hour response time guarantee. All client support tickets are replied to within 1 hour and our average support ticket response time is under twenty minutes!