Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • In the Web Hosting Control Panel you’ll find a detailed Help Center section offering a lot of help articles and frequently asked questions. They are answered by our support team of trained techs. Simply type in your question and our clever software will provide you with the most appropriate answer.

  • Top quality support service

  • Tutorial Videos

  • If you would like to see how a task is implemented or how an issue is resolved, rather than just reading about it, check out our compilation of educational video tutorials. They cover a lot of different issues and will help you quickly learn how to work with our Web Hosting Control Panel.

  • Intuitive help center

  • A 60–Minute Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7 customer support service with a sixty–minute response guarantee. A group of qualified tech support engineers will be at your disposal to respond to all the inquiries that you may have. During off–peak periods, a reply will be supplied in even less than 20 minutes.