1 hour ticket response
Prompt assistance is our most important duty and that is the reason why we have a team of capable tech support engineers who are eager to offer a quick solution to any question that you may have. Simply open your helpdesk ticket from the Web Hosting Control Panel and we will reply back to you within sixty minutes in the worst case scenario. In fact, we strive hard and aim for a twenty–minute client support ticket response time.
A Top–Notch Tech Support Service
Each member of our customer care staff has lots of years of experience in the shared plans sphere and almost all of them have worked for us for at least 5 years. They all are eager to answer all your inquiries in the most professional manner possible.
An Intuitive Help Center
Integrated into the Web Hosting Control Panel is an easy–to–browse Help Center section, which offers you a variety of sources of information. You can search through a routinely updated knowledge base featuring web hosting account management articles and web site administration articles, check out our how–to video tutorials or take a glance at our F.A.Q. section.